“I cannot thank you enough for your advice. I have contacted many organisations in the past on various matters for advice and guidance from those in the field, and never have I had such personal responses. Many times I have had no response at all! Thank you for taking the time to share your knowledge with me.”
This comment was received recently from a teaching assistant supporting dyslexic students, wanting help in ways of gaining more qualifications. She has applied to do a new uni course next year! Great news.